TERMS AND CONDITIONS

S&Y Courier

1. Acceptance of Terms

By using the services of S&Y Courier the customer agrees to comply with and be bound by these Terms and Conditions. These terms apply to all shipments handled by the company.

2. Services Provided

We provide shipping, transportation, and delivery services for packages locally and/or internationally. We reserve the right to refuse service for any package that violates our policies.

3. Customer Responsibilities

The customer agrees to:

Provide accurate and complete shipment information.

Properly package items to prevent damage.

Ensure items shipped comply with all applicable laws and regulations.

Pay all required shipping fees, customs duties, and taxes.

4. Prohibited Items

The following items are strictly prohibited:

Illegal drugs or substances

Weapons and ammunition

Explosives and hazardous materials

Perishable items without prior approval

Any illegal or restricted goods

We reserve the right to refuse or confiscate prohibited items.

5. Shipping Fees and Payments

All shipping fees must be paid before delivery unless otherwise agreed.

Additional charges may apply for overweight, oversized, or special handling items.

Customs duties and taxes are the responsibility of the customer.

6. Delivery Time

Delivery times are estimates and not guaranteed. Delays may occur due to customs, weather, or other unforeseen circumstances. We are not responsible for delays beyond our control.

7. Loss or Damage

We take reasonable care in handling packages.

Claims for lost or damaged items must be reported within 7 days of delivery.

Compensation is limited to the declared value of the item, unless additional insurance was purchased.

We are not responsible for items improperly packaged.

8. Insurance

Insurance is optional and must be requested at the time of shipment. Additional fees apply. Without insurance, compensation may be limited.

9. Customs and Clearance

International shipments may be subject to customs inspection. The customer is responsible for providing accurate declarations and paying any duties or taxes.

10. Limitation of Liability

We are not liable for:

Indirect or consequential damages

Delays caused by customs, weather, or third parties

Loss or damage due to improper packaging

Our liability is limited to the declared value of the shipment.

11. Refused or Unclaimed Packages

Packages refused or unclaimed may be returned to the sender at the sender’s expense or disposed of after a reasonable period.

12. Privacy

Customer information will be kept confidential and used only for shipping and business purposes.

13. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Updated terms will be effective immediately upon posting.

14. Contact Information

For questions or claims, contact:

S&Y Courier

Phone: 8763366486/8764296965

Email: [email protected]